It’s important to offer NEMT clients transportation that is timely, comfortable and convenient. NEMT is your clients’ link to health care, and as such, better service can mean fewer missed appointments and better healthcare outcomes. The key to providing better service is to improve the flow of information between you, your providers and their drivers. That’s why we introduced Provider Mobile , a smartphone app that enables the real-time exchange of data between all players. There are many ways that this real-time data exchange can help you improve the quality of service provided to your clients. Here are the top 5: 1) Track vehicle locations in real-time Monitoring on-time performance (OTP) can help you ensure clients consistently receive timely service. With access to real-time vehicle location information for all assigned trips, you and your providers can easily see when a driver is running late. Armed with this knowledge, providers can take action to call the drive...
TripSpark offers NEMT Software for non-emergency medical transportation solutions that helps you run your business more efficiently and cost-effectively.