TripSpark Medical Transportation Software

Reliable software is the pillar of NEMT broker technology. Customizable and fully integrated systems allow you, as a broker, to get the most out of your software. These are not features that are "nice to have", but aspects you should expect the software to provide for you to use to run your business. Here are five ways you can get more out of your medical broker software. 1. Flexibility Your business is unique. Labels that work for some businesses might not be accurate for yours. That's why the ability to customize your software is so important. With TripSpark's NEMT software, you have the ability to customize search fields, report fields, and more. This allows for improved quality of information, as some fields can be marked as mandatory, ensuring you are never missing important data. Or you can create your own, user-defined fields to further customize how your software operates for you. 2. Setting Up Reports to Run Automatically Regular reports are an important part...

What is Non-Emergency Medical Transportation? Non-emergency medical transportation (NEMT) was first offered as a benefit in the 1966 US Medicaid program. The federal and state  governments cover rides for eligible individuals  to and from doctor’s offices, hospitals and other medical facilities for Medicaid-approved care. Originally the benefit was for low-income beneficiaries who didn’t have a reliable, low-cost method of transportation to health care appointments, had long travel times in rural areas, lacked public transit options, or had disabilities. Today, states have different rules about who is eligible to receive rides, what rides are covered and if trips need to be pre-approved. The  most common health care services that people access using NEMT  are behavioral health services, dialysis, preventive services, specialist visits, physical therapy, and adult daycare. Some estimates say that about  80 percent  of the Medicaid population can travel indep...

It’s important to offer NEMT clients transportation that is timely, comfortable and convenient.  NEMT  is your clients’ link to health care, and as such, better service can mean fewer missed appointments and better healthcare outcomes. The key to providing better service is to improve the flow of information between you, your providers and their drivers. That’s why we introduced  Provider Mobile , a smartphone app that enables the real-time exchange of data between all players. There are many ways that this real-time data exchange can help you improve the quality of service provided to your clients. Here are the top 5: 1) Track vehicle locations in real-time Monitoring on-time performance (OTP) can help you ensure clients consistently receive timely service. With access to real-time vehicle location information for all assigned trips, you and your providers can easily see when a driver is running late. Armed with this knowledge, providers can take action to call the drive...