TripSpark Medical Transportation Software

Transportation is such a critical social determinant of health. Without it, for many there simply is no participation in key checkups and treatment appointments. It’s also a factor in a person’s levels of socialization and their access to the nutrition they need to stay healthy. NEMT can help with this, but there’s so much more that goes into what constitutes a person’s transportation ability, such as: Functional ability Issues with behavioral health Financial needs of a vehicle (gas, insurance, buying a vehicle, etc.) Cognitive ability Limits on transportation are especially a concern in rural communities where there is less access to public transport—if there’s any at all.  According to MDPI , over 20% of Americans live in rural areas, which also have a higher proportion of older adults with chronic conditions. We can’t leave behind a fifth of our community because they’re further out than the rest of us. NEMT services and NEMT provider technology can help bridge the gap in ...

It’s no secret that brokers have a lot on their plate at any given time. There are so many moving parts for your team members to keep track. There’s a lot that goes into ensuring that your members get the best experience you have to offer. That’s why it’s always crucial to use whatever tools you have at your disposal to work to the best of your ability. One of the biggest assets out there available is NEMT software for brokers. While this is often highly customizable, there are some serious quick wins that brokers can take advantage of relatively quickly when implementing their software. Easy Automation There are various ways you can automate processes in your brokerage, but one of the biggest ways NEMT broker software can help out you and your staff is by automating your scheduling process. Depending on what parameters you set up in your software, it can auto-generate schedules for your drivers that both keep in mind the needs of all your members and also best utilizes your time. Putt...

Non-emergency medical transportation was once a small portion of healthcare. Just a kind of courtesy service for those who "really" needed it. But as demand for healthcare of all kinds continues to increase, and as medical professionals look at their field with a socially-critical eye, NEMT is revealing itself as an integral part of healthcare. Issues at Hand That NEMT Brokers and Other Professionals Are Poised to Address First and foremost, non-emergency medical transportation near you, and all over the country, can address both the needs of the "transportation disadvantaged" and help with "access to healthcare". Both issues are  typically tied directly to lower socioeconomic status , making transportation a major social determinant of health. The terms used above also go a lot deeper than what their names suggest: "Transportation disadvantaged" isn't just about having a car or access to one. It is also determined by how much money someone ...

Your brokerage is only as successful as the quality of service it delivers to its members. Striking a balance between providing positive customer experiences on the ride reservation and ride delivery processes can result in mixed reviews. Read on to find solutions to some common issues identified by members using NEMT services. On-Time Issues In  an article from Medpage Today , members reported that drivers would arrive early, late, or would simply not show up. While this issue isn’t unknown to brokerages, it’s a serious problem that can lead to sanctions when left unchecked. Missed trips could happen due to wrong hires in dispatch, scheduling, or transport, or it could be a matter of not having the right tools for your staff. While hiring is a trickier thing to fix, the tools can be relatively simple. You can find effective NEMT solutions that can help solve a lot of these types of issues. Certain kinds of software can  automate large portions of your scheduling n...

With the right NEMT software on their side, MCOs will benefit from automated solutions for operational efficiency. Reliable NEMT solutions can simplify electronic data transmission without manual effort from encounter data to scheduling information and driver credentials. On top of the benefits for MCOs, members and drivers will also benefit through features such as automatic notifications that keep both parties informed. Here are three ways that a non-emergency medical transportation application will automate electronic data transmission processes for an MCO. Manage Claims and Encounter Data Submission Superior  claims management  provides MCOs with an efficient, customized workflow to manage the claims submission and reimbursement process of their non-emergency medical transportation services. Thanks to automated electronic data capture, TripSpark makes claims and encounter reporting both timely and accurate. MCOs can expedite claims faster and simpler with automated electro...

TripSpark's all-encompassing NEMT and health transportation software, NovusMED is equipped with Claims Management — a platform that simplifies the  claim submission  process. Claims Management includes interfaces specific to Medicaid eligibility and claims data, making it easy to authenticate client admissibility. In this post, we'll briefly define Medicaid, explain medical claims and billing, and explore some key features of TripSpark's non-emergency medical transportation software. Medicaid — A Definition "Medicaid provides health coverage to millions of Americans, including eligible low-income adults, children, pregnant women, elderly adults and people with disabilities. Medicaid is administered by states, according to federal requirements. The program is funded jointly by states and the federal government." 1            A Quick Review: Medicare vs. Medicaid – similar, but not the same:   Medicare Medicaid Operat...

Reliable software is the pillar of NEMT broker technology. Customizable and fully integrated systems allow you, as a broker, to get the most out of your software. These are not features that are "nice to have", but aspects you should expect the software to provide for you to use to run your business. Here are five ways you can get more out of your medical broker software. 1. Flexibility Your business is unique. Labels that work for some businesses might not be accurate for yours. That's why the ability to customize your software is so important. With TripSpark's NEMT software, you have the ability to customize search fields, report fields, and more. This allows for improved quality of information, as some fields can be marked as mandatory, ensuring you are never missing important data. Or you can create your own, user-defined fields to further customize how your software operates for you. 2. Setting Up Reports to Run Automatically Regular reports are an important part...